Terms & Conditions

This website (“this Website”) is operated by Gajayo Travels, a South Korea Incorporated Company. Please read these terms of use (“this Terms of Use”) carefully before using this Website and the services offered by Gajayo Travels, its affiliated companies (together, “Gajayo Travels”, “Gajayo”) or the third-party operators (the “Operator”) through this Website (the “Services”). References to “us”, “we” and/or “our” when used in this Terms of Use shall mean Gajayo Travels. Where bookings of travel products are made on your behalf through respected service providers, references to “us”, “we”, and/or “our” when used in this Terms of Use shall also mean and include Gajayo Travels as respected service providers. “You” and “your” when used in this Terms of Use includes (1) any person who accesses the Website and (2) persons for whom you make a purchase of the Services.

1. Access and Use of Services

Ownership of content: This Website, the domain name (www.gajayotravels.com), subdomains, features, contents and application services offered by Gajayo Travels in connection therewith are owned and operated by Gajayo Travels.

Provision and Accessibility of Services: Subject to this Terms of Use, Gajayo Travels may either offer to provide the Services by itself or on behalf of the Operators. The Services that have been selected by you on this Website are solely for your own use, and not for the use or benefit of any third party. The term “Services” includes but is not limited to the use of this Website, any Services offered by Gajayo Travels by itself or on behalf of the Operators on this Website. Gajayo Travels may change, suspend or discontinue any Services at any time, including the availability of any feature, database or content. Gajayo Travels may also impose limits or conditions on certain Services or restrict your access to any part or all of the Services without notice or liability.

Availability of Services: Gajayo Travels does not guarantee that the Services will always be available or uninterrupted. Gajayo Travels will not be liable to you if for any reason the Services are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the Services.

2. Website and Content

Use of the content: All materials displayed or performed on this Website including but not limited to text, data, graphics, articles, photographs, images, illustrations, video, audio and other materials (“Content”) are protected by copyright and/or other intellectual property rights. This Website and the Content are intended solely for your personal and non-commercial use of the Services. You shall abide by all copyright notices, trademark rules, information, and restrictions contained in this Website and the Content accessed through this Website, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever this Website or the Content or third party submissions or other proprietary rights not owned by you without the express prior written consent of the respective owners, or in any way that violates any third party rights.

Liability for the Website and Content: Gajayo Travels cannot guarantee the authenticity and accuracy of any content, materials or information which other users or the Operators may provide. All Content accessed by you using this Website is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom. Under no circumstances will Gajayo Travels be liable in any way for any Content, including but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with the use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via this Website.

3. Intellectual Property Rights

All intellectual property rights subsisting in respect of this Website belong to Gajayo Travels or have been licensed to Gajayo Travels for use on this Website. This Website, the Services and the Content are protected by copyright and other intellectual property rights as collective works and/or compilations, pursuant to applicable copyright laws, international conventions, and other intellectual property laws. You undertake that:

(a) You shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any part of this Website and the Content, software, materials, or the Services in whole or in part;
(b) You shall only download or copy the Content (and other items displayed on this Website or related to the Services) for personal and non-commercial use only, provided that you maintain all copyright and other notices contained in such Content; and
(c) You shall not store any significant portion of any Content in any form. Copying or storing of any Content other than personal and noncommercial use is expressly prohibited without prior written permission from Gajayo Travels or from the copyright holder identified in such Contents copyright notice.

4. User Account and Submissions

User Account: In the course of accessing this Website or using the Services, you may be required to create an account and provide certain information about yourself. You agree to provide Gajayo Travels with accurate, complete, and updated information. You are fully responsible for any and all use of your account, including maintaining the confidentiality of your password. You agree not to disclose your password to any third party other than you nor access the account of another member at any time. Gajayo Travels reserves the right to close your account at any time for any or no reason.

Use of Services: You agree to take full responsibility in checking all information given on our Website as well as in making sure that all information you submit to Gajayo Travels and/or any third party including, but not limited to, option, date, time, and quantity, for using Services provided by Gajayo Travels and/or any third party is correct and appropriate. Gajayo Travels will not be liable for any losses or damages caused by not doing so. You also agree to check all the information regarding the Services that you purchase provided on the Website and in the confirmation email you will receive upon completion of booking the Services. Gajayo Travels will not be liable for any losses or damages caused by not doing so.

Review of Services: By posting a review, you grant Gajayo Travels the full, perpetual, free, transferable and irrevocable rights to all submitted user content. Gajayo Travels reserves the right to translate, edit, adjust, refuse or remove reviews at its sole discretion. You agree that such content is accurate and not misleading, and use and posting or other transmission of such content does not violate the Terms of Use or any applicable laws and regulations and will not violate any rights of or cause injury to any person or entity. You further grant Gajayo Travels the right to pursue at law any person or entity that violates your or Gajayo Travels’s rights in the content by a breach of the Terms of Use. You agree you will be solely responsible for any user content you provide or submit.

5. Booking Confirmation, Tickets, Vouchers, Fees and Payment

Booking Confirmation: Any required time for confirmation as stated on the Website is solely for reference only. Actual time required for confirmation may vary.

Purchase and Use of Vouchers: Through this Website, you may purchase vouchers from Gajayo Travels for the Services (“Vouchers”) offered by the Operators in the various destinations. Subject to the policy of the relevant Operator, you will or will not receive an email confirmation of your purchase that will contain a Voucher confirmation number (“Confirmation Number”) and a printable version of your Voucher. In order to use your Voucher, you must be at the meeting point designated by the relevant Operator on time, and present such documents and/or information as may be required by the Operator, that may include your Confirmation Number and/or your printed Voucher. If you fail to appear on time or to provide the required documents or information, no refunds will be granted. Sometimes, an Operator may also require you to provide an identification document bearing your photo in order to use your Voucher. Neither Gajayo Travels nor the Operator is responsible for lost, destroyed or stolen Vouchers or Confirmation Numbers. Vouchers will be void if the relevant Services to be provided are prohibited by law. If you attempt to use a Voucher in an unlawful manner, the respective Operator may refuse to accept your Voucher, and no refunds will be granted.

Terms of Use of Vouchers: The Terms of Use for each Voucher may vary amongst Operators and any restrictions that apply to the use of such Voucher, including but not limited to a minimum age requirement, will be conveyed to you at the time of purchase on the Website. Vouchers are admission tickets to one-time events (‘Events’): the date(s) on which a Voucher can be used will be stated on the Voucher. If you do not use your Vouchers on or by the date(s) noted on such Vouchers, except as expressly set forth therein, no refunds will be granted.

Cancellation of Vouchers: You may cancel your Voucher by contacting Gajayo Travels within the cancellation period, as stated at the time of purchase on the Website. Cancellation policies vary from Services to Services, and Operators to Operators. A Voucher cancelled in compliant with the cancellation policies will be refunded in full to the credit card you used to purchase such Voucher. The Operator, not Gajayo Travels, is the offeror of the Services for the Events, to which the Vouchers correspond to, and is solely responsible for accepting or rejecting any Voucher you purchase, as related to all such Services. If an Event which you have purchased a Voucher for is cancelled by the Operator, Gajayo Travels will notify you as soon as reasonably practicable, and in accordance to the Operator’s policies, will or will not process a full refund to the credit card you used to purchase such Voucher.

Additional Charges: Gajayo Travels reserves the right to require payment of fees or charges for any Services offered by Gajayo Travels. You shall pay all applicable fees or charges, as described on this Website in connection with such Services selected by you.

Modification to Charges: Gajayo Travels reserves the right to change its price list for fees or charges at any time, upon notice to you, which may be sent to you by email or posted on this Website. Your use, or continued use, of the Services offered by Gajayo Travels following such notification constitutes your acceptance of any new or revised fees or charges. Gajayo Travels intends to offer or procure the Operators to offer the Services to you at the best price available on the market. You acknowledge and agree that all taxes and additional fees for particular Services that may be payable for using the Services are expressly excluded in determining the best price. Whilst the Operators are required to provide Gajayo Travels with accurate and updated prices of the Services on this Website, Gajayo Travels cannot guarantee that all prices for the Services provided by the Operators are accurate and updated at all times.

6. Privacy Policy

Any information that you provide in order to use the Services is subject to our Privacy Policy. Your acceptance of this Terms of Use constitutes your acceptance and agreement to be bound by our Privacy Policy.

7. Indemnity

You will indemnify and hold Gajayo Travels, this Website, or any of Gajayo Travels’s holding companies, subsidiaries, affiliates, officers, directors and employees harmless from, including but not limited to all damages, liabilities, settlements, costs and attorney’s fees, claims or demands made by any third party due to or arising out of your access to this Website, use of this Website, your violation of this Terms of Use, or the infringement of any intellectual property or other right of any person or entity by you or any third party using your Gajayo Travels account. Gajayo Travels may, if necessary, participate in the defense of any claim or action and any negotiations for settlement. You will not make any settlement that may adversely affect the rights or obligations of Gajayo Travels without Gajayo Travels’s prior written approval. Gajayo Travels reserves the right, at its expense and upon notice to you to assume exclusive defense and control of any claim or action.

8. Disclaimers and Limitation of Liability

In no event shall Gajayo Travels, this Website, or any of Gajayo Travels’s holding companies, subsidiaries, affiliates, officers, directors and/or employees be liable for any loss of profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from: (a) This Website; or (b) This Terms of Use; or (c) Any breach of this Terms of Use by you or a third party; or (d) Use of this Website, tools or Services we provide related to the business we operate on this Website by you or any third party; or (e) Any actual or attempted communication or transaction between users, in each case, even if we have been advised of the possibility of such damages. Further, we shall not be liable in any way for third party goods and services offered through this Website or for assistance in conducting commercial transactions through this Website, including without limitation the processing of orders. These limitations and exclusions apply without regard to whether the damages arise from: (a) Breach of contract; or (b) Breach of warranty; or (c) Strict liability; or (d) Tort; or (e) Negligence; or (f) Any other cause of action, to the maximum extent that such exclusion and limitations are not prohibited by applicable law. You acknowledge and agree that you will not hold or seek to hold Gajayo Travels responsible for the content provided by any Operator or third party and you further acknowledge and agree that Gajayo Travels is not a party to any transaction in relation to the Services provided by any Operator or third party. Gajayo Travels has no control over and does not guarantee the safety of any transaction, tours and/or activities or the truth or accuracy of any listing or other content provided by any Operator or third party on this Website.

9. Termination of Use

This Terms of Use shall remain in full force and effect while you use this Websites or the Services. Gajayo Travels may terminate or suspend your access to the Services or your account at any time, for any reason, and without notice, which may result in the forfeiture and destruction of all information associated with your membership. Gajayo Travels may also terminate or suspend any and all Services and access to this Website immediately, without prior notice or liability, if you breach any of the terms or conditions of this Terms of Use. Upon termination of your Gajayo Travels Account, your right to use the Services, access this Website, and any Content will immediately cease. All provisions of this Terms of Use which, by their nature, should survive termination, shall survive termination, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability If this Terms of Use is terminated as a result of your breach, Gajayo Travels reserves the right to cancel any outstanding Vouchers you may have purchased prior to said termination, without refund or liability to you.

10. Passports, Visas and Insurances

It is your responsibility, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.

Gajayo Travels strongly recommends that you purchase a comprehensive travel insurance policy prior to departure.

11. Contact

Should you notice that any user is violating these Terms or have questions, please contact us at [email protected].